Contact Us

Contact Us

**Customer Notice - Please note our office will be closed on Tuesday 20th April From 2pm to 5pm, during this time please send all enquiries to us via email or via our contact form below and we will respond as soon as possible once we reopen at 5pm.

Customer Notice - COVID-19 Update - We are Open and with the COVID-19/Coronavirus situation continuing to evolve we want to reassure you that we are closely monitoring all the advice from both the World Health Organisation (WHO) and the UK Government and evolving our procedures accordingly. As a small family online retailer all staff involved with the day to day running of the business work and live together so we are able to safely continue being here for our customers, please do get in contact with us if you have any questions. We have been in regular contact with all the many manufacturers and suppliers we work with and at this stage as goods are delivered directly to customers they are able to stay open with some internal adjustments to keep staff safe. We have however found that many manufacturers are closing the factories so new product production will be affected leaving only stock available in their warehouses until manufacturing can safely continue. Currently it is not possible to offer home assembly service on any of our products and this service can only continue once it is safe to do so. At this stage delivery times are being affected and we are expecting many deliveries to take longer than normal with services such as next working day most likely to be affected as the pressure grows on delivery companies which will also affect nation wide services, Furniture To Go items are currently taking a minimum of 3 weeks and would be an approximate 3 to 6 weeks currently, please contact us for the latest information. At this time all products listed with Fast Local delivery will default to the none local UK mainland delivery time. Garden furniture in general has been affected by receiving unprecedented increases in orders which is causing stock issues and much longer dispatch and delivery lead times, at this stage manufacturers have large backlogs of orders still to process and because of this they are unable to advise on stock availability until they get to processing each individual order of which they are working though by date order from oldest to newest orders so it is fair on everyone, please contact us prior to ordering any garden furniture sets so the latest availability and delivery information can be advised and explained. For items that are out of stock but available for pre order please check the product page below the product description next to the delivery information for the Stock Advisory and pre order information. In general it is best to contact us for the latest delivery information as things are changing on such a regular basis it is not viable to update every individual product page with the latest delivery information to avoid any disappointment.

Stay home and stay safe and if you need any assistance we can be contacted via telephone, email or live chat 7 days a week from 9am to 9pm.

If you have any questions please do not hesitate to contact us we are a family owned and operated independent store and always happy to assist our customers with good honest advice.

We can be contacted by Telephone, Email, our Contact Form below or Live Chat which can be found in the bottom right of your screen simply click to open the live chat window, type your message and press enter.

Our phone lines are open 9am - 9pm, Monday to Sunday.

Call Us: 01423 544757

We respond to email enquiries quickly, Monday to Sunday.

Email Us:

Registered Head Office Address:

  • The Home and Office Stores Ltd
  • 26 Jesmond Road
  • Harrogate
  • North Yorkshire
  • HG1 4RZ
  • United Kingdom

Registered UK Business Number: 8691136 - VAT Number: 170 4792 03

The below contact form can be used for all general enquiries, for price match enquiries please include the product model number which can be found on all our product pages below the add to cart button and the name of the authorised retailer you would like us to price match against.

* Required information
Full Name:*

Email Address:*